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Evidence Guide: BSBOPS303 - Organise schedules

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBOPS303 - Organise schedules

What evidence can you provide to prove your understanding of each of the following citeria?

Establish schedule requirements

  1. Identify organisational requirements and protocols for staff planning tools
  2. Identify organisational procedures for different types of appointments
  3. Establish schedule management requirements of relevant personnel
  4. Identify task items for individuals according to requirements
  5. Develop appointment schedule and priorities and clarify in discussion with individual personnel
  6. Schedule recurring appointments and deadlines according to individual and organisational requirements
  7. Schedule new appointments according to timelines and diary commitments
  8. Negotiate alternative arrangements to established appointments and confirm changes
  9. Record appointments and manage schedules according to organisational policy and procedures
Identify organisational requirements and protocols for staff planning tools

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify organisational procedures for different types of appointments

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish schedule management requirements of relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify task items for individuals according to requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop appointment schedule and priorities and clarify in discussion with individual personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Schedule recurring appointments and deadlines according to individual and organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Schedule new appointments according to timelines and diary commitments

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate alternative arrangements to established appointments and confirm changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record appointments and manage schedules according to organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate effectiveness of schedule

  1. Seek feedback on schedule from organisational personnel
  2. Assess effectiveness of schedule in meeting task requirements
  3. Identify areas for improvement in appointment scheduling system
Seek feedback on schedule from organisational personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess effectiveness of schedule in meeting task requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify areas for improvement in appointment scheduling system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

manage appointments and diaries for at least three personnel within an organisation

schedule at least five appointments according to requirements, availability of attendees, timelines and diary commitments.

In the course of the above, the candidate must:

record appointments according to organisational policy and procedures

assess the functionality of scheduling systems

develop and implement solutions to improve future scheduling engagements.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

organisational requirements for managing appointments for personnel in the organisation

range of appointment scheduling systems and their features that could be used when organising schedules.